Click here to download and print this document (Rev 28-Sep-2025).
WHEN CAN I ENROL FOR 2026?
Enrolment 2026 commences via UMAS at 10:00am Tuesday 2 December 2025 and continues 24-hours-a-day online
Limited assistance is available in The Hub (Room 63) for members without Internet access or those needing help, only during enrolment week from Tue 2 Dec – Fri 5 Dec (10:00am – 1:00pm), staffed by a small team of HelpDesk volunteers. Patience is recommended as members are assisted in turn.
PRE-ENROLMENT WEEK PREPARATION & IMPORTANT INFORMATION
A1. Are you a current member? If so, ensure you can log into your UMAS account. Select Existing Member Login from the LOGIN menu on the website. If you have forgotten or need to reset your password, see Help Guides.
A2. Are you a new member? You can join and enrol once enrolments commence. Select New Member Join from the LOGIN menu and follow the step-by-step instructions.
A3. The 2026 Course Details and Enrolment Forms (by day and by category) are available in Courses & Activities from 15 Nov 2025.
A4. Print and complete an Enrolment Form (by day) as a guide to help you or a helper, enter the details into UMAS (see Help Guides for assistance).
A5. A short UMAS for Members video presentation is available here.
A6. During enrolment week you may enrol in a maximum of five (5) courses and activities, so select your preferences carefully. This restriction will be lifted on Mon 8 Dec, when you can add additional courses and activities to your enrolment schedule.
A7. All membership fees must be paid no later than close of business on Fri 5 Dec (see available Payment methods). If you have not yet decided on a course selection, use the Membership without Course option (first choice).
A8. Payments not received by Fri 5 Dec 2025 may result in those enrolments or waitlisted positions being cancelled and offered to other members when enrolments are reviewed and finalised the following week.
A9. Name badges may be picked-up from Reception at the start of Term 1 on Tue 27 Jan 2026.
A10. A current name badge MUST be worn at all times on campus, and is essential for entry to classrooms for all courses and activities.
FOR MEMBERS NOT REQUIRING ASSISTANCE
B1. The most important first step is to ensure you can login to your UMAS account. See Help Guides for assistance or ask a friend or family member to help.
B2. Enrolments via UMAS operate 24-hours-a-day from the commencement date.
B3. Enter your course selections online and arrange payment as described in Clauses A7 and A8 above.
B4. If you know of any member requiring assistance and are able to help them, it would be most appreciated, as this reduces the workload on the HelpDesk volunteers.
B5. See Help Guides on the website for further assistance.
FOR MEMBERS WITHOUT INTERNET OR WHO REQUIRE ASSISTANCE
C1. New or existing member requiring assistance may come to the U3A campus.
C2. Make sure you have previously downloaded and printed the latest Course List (by day) and the respective Enrolment Form (by day), and entered your preferred courses. Using the “by day” version will speed up the process and reduce the likelihood of selecting courses that clash.
C3. If you arrive without these two forms, you may purchase a set from Reception for $2.00.
C4. On arrival, proceed to Reception where a HelpDesk volunteer will take your Enrolment Form (by day), finalise payment via cash, cheque or EFTPOS, and issue a receipt.
C5. Payment must be completed as described in Clauses A7 and A8 above.
C6. That’s it! You have now completed membership for 2026 and may depart.
C7. See Help Guides on the website for further assistance.
ENROLMENT FINALISATIONS & CONFIRMATIONS
All enrolments are finalised in UMAS on Fri 12 Dec for paid-up members. Enrolments for unpaid members may be discarded.
Confirmation letters will be posted on Fri 12 Dec to members without Internet access.
All other members will receive confirmation of enrolments via email after close of business on Fri 12 Dec.
Members enrolling after this date will receive a confirmation email direct from UMAS.
YOU HAVE READ THE FAQs & QUICK GUIDES & STILL HAVING PROBLEMS?
- Get a friend to help you; or
- Send a help request to: office@u3abentleigh.org.au with your full name, membership number (if known) and best contact number; or
- Ring the office on 9570 3929, provide those same details and book a help request callback.
One of our HelpDesk volunteers will contact you after Enrolment Week to provide assistance.
PLEASE CHECK THE WEBSITE FOR THE LATEST NEWS AND REGULARLY CHECK YOUR INBOX (INCLUDING SPAM/JUNK FOLDERS, JUST IN CASE).